Privacy Policy

1. Introduction

The purpose of this privacy policy is to inform users of the NONNA website about how their personal data is collected, used and protected.

NONNA attaches particular importance to respecting privacy and protecting the personal data of its customers and visitors.

2. Data Controller

Personal data collected on the site is processed by:

Kiip. Sàrl
Côte Champ-Françon 42
2942 Alle
Switzerland

Email address: contact@nonnaperfume.com

3. Data Collected

When you browse or make purchases on the site, certain data may be collected, including:

  • first and last name,
  • postal address,
  • email address,
  • phone number,
  • payment information,
  • order history,
  • browsing data and cookies.

4. Purposes of Collection

The data collected is used to:

  • process and ship orders,
  • provide customer support,
  • respond to contact requests,
  • improve user experience,
  • secure payments,
  • send commercial information or newsletters (with consent),
  • analyze site usage.

5. Secure Payment

Payments made on the site are secured via specialized payment providers.

NONNA does not store any bank details.

6. Data Retention

Personal data is kept only for the time necessary for the purposes for which it was collected and in accordance with applicable legal obligations.

7. Data Sharing

Personal data may only be transmitted to providers necessary for the proper functioning of the site and orders, including:

  • payment providers,
  • carriers,
  • logistics services,
  • marketing or analytical tools.

NONNA never sells the personal data of its users.

8. Cookies

The site may use cookies to:

  • ensure the proper functioning of the site,
  • improve user experience,
  • measure audience,
  • offer adapted advertising content.

For more information, please consult our Cookie Policy.

9. Data Security

NONNA implements appropriate technical and organizational measures to protect personal data against any unauthorized access, loss, disclosure or destruction.

10. User Rights

In accordance with applicable regulations, each user has the following rights:

  • right of access,
  • right of rectification,
  • right of deletion,
  • right to object,
  • right to restriction of processing,
  • right to data portability.

Any request can be sent to:
contact@nonnaperfume.com

11. Modifications

NONNA reserves the right to modify this privacy policy at any time to ensure its compliance with current legislation.

12. Contact

For any questions regarding this privacy policy or the processing of personal data:

contact@nonnaperfume.com